Privacy Policy

1. Introduction

StratPoint Solutions LLC (dba StratPoint Marketing Solutions) ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://stratpointsolutions.com, contact us, or engage with our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, business name, and mailing address provided when you fill out a form, book a call, or contact us directly.
• Communication Data: Records of conversations via SMS, email, phone, or chat that occur through our platform or services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent, and referring URLs.
• Payment Information: Billing details processed securely through third-party payment processors (e.g., Stripe). We do not store full payment card numbers.
• Marketing Preferences: Your opt-in status for SMS and email communications.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our services
• To respond to your inquiries and schedule appointments
• To send transactional messages such as booking confirmations and reminders
• To send marketing communications you have opted into (SMS and/or email)
• To process payments and manage your account
• To comply with legal obligations
• To analyze website performance and improve user experience

4. SMS Communications and A2P Messaging

StratPoint Solutions LLC (dba StratPoint Marketing Solutions) may send text messages (SMS/MMS) to phone numbers you provide, including appointment reminders, follow-up messages, and marketing communications. By providing your phone number and opting in, you consent to receive such messages.

• Opt-In: You must explicitly opt in to receive marketing SMS messages. This may occur via a web form, verbal agreement, or written consent.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message. You may also contact us directly to be removed.
• Help: Reply HELP for assistance, or contact us at info@stratpointsolutions.com.
• Message Frequency: Message frequency varies based on your engagement with our services.
• Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
• No Third-Party Sharing: Your phone number and opt-in data will not be shared with or sold to third parties for their own marketing purposes.

5. Email Communications

We may send you emails related to your inquiries, bookings, and services. If you opt in to marketing emails, you may receive newsletters, promotions, and business updates. You may unsubscribe at any time by clicking the "Unsubscribe" link at the bottom of any marketing email or by contacting us directly.

6. Sharing Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and delivering our services (e.g., CRM platforms, payment processors, scheduling tools), bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

7. Cookies and Tracking Technologies

Our website may use cookies, pixel tags, and similar tracking technologies to improve your experience, analyze usage, and deliver relevant content. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, contact us at info@stratpointsolutions.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us immediately.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us: